FRIENDS & FAMILY FEEDBACK
Your opportunity to tell us whether you would recommend our surgery to your family and friends - complete the quick survey. We appreciate your feedback!
We have received very positive feedback from patients who have completed the friends and family test and stated they would recommend our services to friends and family. We listen to your opinions and we have received very positive comments about staff and the services we are providing, for example:
"Staff are friendly and helpful"
"Doctors very good"
If your request is urgent, a Doctor will telephone you on the same day
Please cancel your appointment if you don't need it, so that we can give the appointment to another patient
Thank you for completing the friends and family forms and providing feedback, your opinions and comments are important to us!
Patient Participation Group!
Please consider joining the group, we are considering setting up a group for ladies, one for men and one for young patients. If you think this would be a good idea and you are interested in joining one of the groups, please contact the Receptionists at either surgery.
ORDER YOUR REPEAT PRESCRIPTIONS AND BOOK APPOINTMENTS ONLINE
You can now book an appointment and order your repeat medications online at any time of day or night, as our online service remains open even when the surgery is closed
If you wish to use this service just call in at either of our surgeries and bring photo identification (passport or driving licence is acceptable) and a household bill confirming your address. You will be provided with a user name and password to access your own online account.
Please keep your user name and password secure at all times
All patients have been allocated a named GP who is responsible for overall of each patient. Please contact the practice if you wish to know who your accountable GP is. If you have a preference of GP, the practice will make reasonable efforts to accommodate this request.